We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This interactive cat toy is one all cat owners should add to their list! I was looking for something that was inexpensive yet would keep my 3 cats entertained when I am busy and can't play directly with them and I am so glad I purchased this moving fish. It came exactly as described, had a fragrant catnip package included, was easy to get assembled and charged quickly! As soon as I set it down on the floor, my cats were on it. It doesn't go right off- the motion activated sensor is programmed just right so your cat will need to nibble or swat a couple times first before the fish toy will start flopping around. It looks realistic how it flops and it majes a sound similar to a mouse squeak as it flops. One of my cats jumps in the air each time the fish toy starts flopping, even though we've been playing with it for a week, it always takes him by surprise. It is hilarious!!! Definitely a must-have cat toy! It comes with a USB cord to put in your plug to charge. While it is charging, there's a red light. It stayed charged for 3 hours no problem. Just turn the toggle switch to OFF when done playing to keep it ready for play later on.
When ordering this, I wasn’t sure how the cats would take it, whether it would be fun or just plain too scary for them. Well, it’s THREE/three cat thumbs UP at our house! Each of them absolutely LOVES this crazy fish toy, due in large part, I am sure, to the delightful catnip aroma. The grand kids love it as well, although one of them jumped and squealed the first time they picked it up and it moved, which was grand. So glad to have come across this fun toy. It arrived charged and ready and I still have not had to charge it yet, so it holds its charge for a very long time. We’ve had it for about a week and everyone is still loving this fish!!
I gave Hope the fish cover while charging the battery at my computer! She enjoyed playing with it and I think it helped her feel comfortable with it on the initial introduction. The part I appreciated most about it was that she spent time playing in the living room it while my boyfriend and I were sleeping. We usually keep her in the room with us because she tries to jump places she’s not allowed, but she had her fill of the fish, and then came and napped with us. It keeps her company! She’s a little co-dependent, so I think it’ll help her when we go back to work. I like to imagine when she played with it without the motor, and then I put the motor in, she was mind-blown and wondered how it suddenly came to life X)
Since opening this toy, my cat has refused to put it down. He has spent literal hours just carrying it everywhere with him and watching it until the battery finally died and he lost interest. Luckily, the fish has a rechargeable battery so I just plugged the fish in overnight and it was as good as new in the morning. He likes to carry the fish everywhere with him, it even came bird watching on the windowsill with him. The motor to the fish isn’t loud but it isn’t silent either, the fish has an on/off switch so I make sure to turn it off at night time while it’s recharging so that I’m not woken up by a stuffed fish flapping on my face. Definitely a fun toy for cats and it comes highly recommended by my cat.
Actually my timid tuxedo cat was wary of the fish…flopping or still. So I gave it to a friend for her gregarious Maine Coon. She loved it! As she’s a big girl – 17lbs. – the fish is perfect for grabbing. The flopping was an added delight. Then the dog got interested. Tip: so your cat doesn’t tire of the fish, allow a limited playtime, then put it away for another time. Then it’s always new. Overall a quality product.
Excellent quality! There is a zip compartment in the belly just open it up to switch it on/off, or charge it, or add a fresh catnip pouch (optional, it came with 1). Kitty loves it! She’s a feisty 3-year-old, was a feral stray kitten we found at about 5 weeks, still retains some wild ways. We had to stop letting her out because of killing things like frogs, baby bunnies, etc and she brought a live mouse in through the dog flap about a month ago so now she’s grounded for good. With keeping her inside she definitely needs appropriate outlets for her instincts. This fish is a good size for her to grab and kick. Great workmanship and materials. We’re having fun watching her enjoy it.
Thanks much for the excellent communication about my delivery. My beautiful Big Red Burmese Boy Mr Marko Cat received his own present – his very own “Kicker Fish!” I add extra Catnip to them for extra fun! Mr Marko Cat has 1 Kicker Fish upstairs and the other one downstairs- he loves them both so much!😺 Will try to upload a photo of Mr Marko rucking his “Kicker Fish!” 😻🐾😀
Cats were a bit confused at first and it did take catnip to get them interested. Fun toy for them but likely only during limited catnip playtime. Hoping they may get more used to it and intrigued. Will rate with more time with it. Easy to charge. Update: Cats seem to be enjoying this a bit more and dragging around the house.
I just received it so I can’t speak to charging or durability, but my cat took to it immediately! He’s currently rolling around on the ground with it (watch the video I added!!). It’s super easy to use and there’s a little pouch inside for catnip. Seems to be good quality too! Nice and soft and kinda looks like a real fish if you look quickly 😹
Cats were never into it. It just sits on the floor no matter how we try to engage them. Update: it’s taken awhile but they are growing on this item. More playing with this as the weather doesn’t allow us the go for outside walks. Not unhappy with the purchase. Just needed to give them time to get used to it.
This cat toy is charged via USB under the zipper of the fish, to make the fish tail flop when you turn the button on. It comes with a little bag of cat nip inside. The toy is touch censored so when the button is turned on and the toy is moved, the tail starts to flop for a short amount of time and then auto shuts off with inactivity. I have two kittens, 3 months old, and bought this awesome cat toy fish for them. I think it's great and i think that I'd really like it if I were a cat. Not these two ungrateful, privileged, and spoiled little loves of mine. They will watch the tail flop for a moment and then go about their business unimpressed. I really hope they grow to appreciate this toy. Great idea in my opinion 🙃
I charged it up and promptly placed it on the floor; the tail thrashed so wildly that it moved along the floor on it's own. The cats were too terrified to actually pounce on it; it would be better if it flopped around more slowly. I placed it in a shoe box while it was on and finally our 5 month old kitten went after it like it was a live flounder. I don't know if she pounced on it too hard, but it subsequently died about ten minutes later. I removed the motor inside and I think the cats actually like it better because it's lighter and they can toss it around a good bit. I appreciate that it came with catnip, and I can refill it with fresh catnip later.
Okay, this looks like a fish and sort of flops like a fish but it is too busy, moving all the time and never stopping as promised when left alone. All three of my cats hate it.