Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rummagestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://rummagestore.org
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice together but the 2 xl size big rather for 48 50 French. Otherwise it is perfect super long and wide
Thank you so much store for sending me such a perfect item
The loose fit is comfortable to wear, perfect!
Great set,the clothes are of great quality, highly recommended
Beautiful
Satisfied with item, was as described and good quality specially for the price
I love the silky touch of this dress, great set
Excellent
Nice material pleated fabric, the color is a brighter rose very pretty I will buy more colors
The outfit is beautiful and well made. The customer service is fast and very helpful. I would recommend
Love it
The suit is very beautiful. I ordered M for 1.64 hight, 53 kg. Suits me perfectly. Beautiful colours and nice fabric.
Item arrived quickly, customer service was excellent
Very comfortable fabric, perfect length not too short not too long. Take 13days total to received the item from the date I placed the order.
It's just a mega cool suit! Unrealistically beautiful color! I really liked it! Now in the position of 8 months, so I took the size M and did not lose! Order, you will not regret! Delivery was about 3 weeks before the Magnitogorsk, the store sent the suit quickly!
The fabric is soft, silky and comfortable, there is no color difference in the color of the clothes, and there is no color fading after washing
Item is beautiful
Love Love this set. It is true to size. I ordered a size med I usually wear med. It is a loose fit. They material is great. This item is lined so it is not see through. Amazing I bought it in another color too.
Good quality
Pretty good
The clothes are received, the express delivery is quite fast, the clothes are of good quality, I like them!
It came a day late but still on time for my graduation!!
Super awesome color, as shown in the pictures
I love this outfit so much I will be buying more
I love bcp, too good for summer with a tanning, comply with the size
Item arrived quickly, customer service was excellent
Great sets, the texture of the clothes is very good, and there will be no static electricity when wearing, i love it, take pictures for your reference
wow, this pink two-piece looks great, the loose fit is very comfortable to wear
It is really good quality. My height is 170cm and weight 63kg, and this set fits me perfectly
Love Love this set. It is true to size. I ordered a size med I usually wear med. It is a loose fit. They material is great. This item is lined so it is not see through. Amazing I bought it in another color too.
Soooo cute! Very accurate to photo. it is perfect !!!
good store! Fast shipping! Received within two weeks! perfect quality
A beautiful suits, very rich beautiful color, nice material. The parcel came in 2 weeks, The store is good, prompt. L size sits well on og104 ot78 ob105,Thanks for the quality. Pants of good length, up to the heels. I'll buy it in another color.
I loveeeeeee this sets sooooo pretty! The description is perfection! It is high quality! The stitching is professional and the fabric and design Amazing!!! It is a definite buy! I will continue trusting this store because they are honest and the dress is high fashion!!! Excellent!!!! I was NOT paid to give this feedback either! I ordered this from USA and it came! It took 2 weeks but it came! Very satisfied!!!
This was a perfect fit! I love the color! The fabric was nice quality too.
Beautiful just like the pictures
I mean, I can't wait to wear this dress! ! ! I like it very much. Material is great, cut, fit, perfect like everything. love it!
Beautiful, I expected a better material, the fabric is slightly transparent but overall beautiful.
Beautiful excellent quality fabric, my size M for 164 , 58kg
Chic suit. The material is so soft, I do not want to get out of the suit. Tailoring is of high quality: there are no protruding threads, the lines are even.