Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rummagestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://rummagestore.org
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The colors do not match too much
I love these shellacs. Third time ordering and not disappointed. Only one colour was a little different from order, but as I now have over 30, that’s a pretty go hit to miss ratio. The black 085 only took one coat to become opaque. The blues 026, 029 & 036 are a bit more like a jelly shellac but they still have an even coverage after two coats. NOTE: I added colour swatches from past orders of the same store and brand
Product מצויין makes the work ומגיע fast וארוז good satisfied very מהמוכר this invite it no longer little times בנתיים no was אכזבה
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This is my third order I prepare the 4 th Vsp of excellent quality very covering and perfectly pigmented I love
Excellent quality! Fast shipping!! Everything is packed perfectly! Seller recommend! Thank you for the gift stickers for nails.
Delivery only 4 days brought by the courier, as always excellent quality.
Absolutely amazing! Fabulous product and wonderful colours! I’m so happy and will definitely order more colours
Product well packaged. Meets my expectations. Not tried yet
¥ 328, one ガツ X team men's cycling jerseys Chii ゅうもん, two ガツ seven team men's cycling jerseys tou cha party. Still つかっ though, no have also didn't shake without れき.
All colors are beautiful, and in sock good, I recommend this series of varnishes
Neon. It is applied simply perfectly, but you need two layers. On the photo one in one
It's taken forever to arrive. Purchased in October and arrived in January. But well, they look good quality. I 've tried the matte top coat, the shine and a color, and great.
Very very very long shipping. Order October received late January I had to fall back on another brand grrrr... Otherwise beautiful product I love this brand
Waiting time to receive in France is rather long but super surprise on arrival! The colors are just sublime, extremely pigmented even for the most pale... 1 or 2 layers are ample enough. I will still order at home even if I have to wait to be delivered because the value for money is absolutely incredible I recommend the store and his products. The more the little gift in the package it's nice
Excellent lacquer, pigmentation is ideal, the consistency is oily. Almost all colors can be applied in 1 layer if on a camouflage base or gel. Delivery to Belarus 3 weeks, very quickly. On the last photo gifts from the store, very nice! Thank you very much-a huge seller!!!
The store is excellent-I recommend, but the delivery of the KSE-horror and nightmare.
The order came very quickly. Everything came well packed. Everything corresponds to the store's description. Thank you for the gift.
The camera has distorted the color, in fact a tender mint.
Excellent gel varnishes! Sheltered, dense, do not strip, well pigmented. Colors saturated. Self-expression is good. Came in a couple of weeks, packed perfectly! I'm happy to order more!