We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery so fast and order is as same as picture also good communication with the store
Just like the description. Shipping very fast. He arrived 15 days earlier.
Backdrop worked perfect, just upset I couldn’t figure out a way to get rid of creases from being folded up, so that you didn’t see the crease in the photo. But all in all, worth the purchase
The print pattern is not as contrasting as the picture, but generally OK, the quality of the print is decent.
What came before indicated
Excellent service store
I am very satisfied מהמוצר this.-I recommend to all who It takes background buy the background in this-is cheap ומביא results מהממות!!!
Perfect item good value for money great color
I'm very satisfied
The background really liked! Fully corresponds to the declared!!! Thank you!
great product and good quality!!
The print and tone as shown in the photographs. It comes folded and needs to be ironed, but I find it quite accomplished and good quality/price.
A little darker than the photo, and flowers are appreciated less
Backdrop is exactly as described. Beautiful color. Will photograph nicely. As with all vinyl backdrops that are folded for shipping, there are creases but easily removed by steaming or putting in low heat dryer. Would purchase again.
Almost perfect ta that on the edges has three points of print failure but has no influence at all on the decoration of the background to make the photograph
Made pretty nice. Arrived the parcel in good condition and well packaged.
Like 3speraba good texture
I expected that it would be a little lighter, but for sure it will be possible to say only after shooting.
Very beautiful exactly as the picture
It's just like the top picture very beautiful
Exactly as seen. TESTED AND TRUSTED!!! all the way from Nigeria
Of the three backgrounds, only this color and pattern turned out to be about the same as in the photo. Quality is good. The folds were not completely ironed, but it does not interfere with the shooting
OK quickly arrive with wrinkles to see if I remove them
Good value for money
I received for his no concern the quality and very well also but I did not receive this light gray but rather in the brown tone while I wish in light gray as the photo. But set not serious set pretty too may good here is a good day to you.
I like it, it came before the time mentioned :)