Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rummagestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://rummagestore.org
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied product, it protects hot sun, convenient positioning. Matches my expectations.
Covers well all the windshield, the scratch is very convenient, the front shock rest a little hot but less than s'il there had nothing
Perfect for my BMW I3, covers perfectly and stows in 30s.
Received quickly, easy installation, but does not cover the entire windscreen. For the price on Can't complaining over it. Convenient storage system! Tire.
This product fits perfectly to my Tesla Model 3 LR.
Use two weeks ago, is the perfect size. Blocks enough heat well south of Portugal. Recommend
Received in 13 days. Stows in a small pouch provided. Not yet installed in Tesla 3.
It fits perfectly to the Model 3 Windscreen. It has a velcro to attach to the internal rearview mirror. It folds into its own holster and occupies very little.
The new arrival מאד fast, placed beautiful inside the, מאד recommend, top quality and beautiful
looks good
Fits perfectly!
To see in time but compliant
good !
Glory to the great Russian Empire! Suitable great for 3ku. Turns into a bagel. There is Velcro to clip on the rearview mirror.
Parfait !
Excellent product. Great price and very fast shipping!
Everything is perfect. Good quality Fast Shipping Good communication with store
just ok
Everything Super closes perfectly. All teslyat 3 I advise!!!!!!
Correct size for Model 3, material is thin, unsure of durability and effectiveness.