We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Consistent with the description, compatible size, recommend :)
Beautiful suitable size.
Taken the two weeks rannshe also prizent very nice description completely sovpodaet comfortable and pleasant to the leg recommend all разьер sovpodaet
Excellent, recommend the store, product arrived really fast
Very good and perfectly fits
Came very quickly, thank you store, the quality is not clear. We shall then will understand.
Nice quality, Thank you
Good store. Delivers as promised.
All perfectly. and fast
good service and nice store
It's fast, comfortable size, comfortable light.
Good, along the length go exactly on the dimensional grid, on the leg with a high lift stretched with difficulty :)
I like everything very much
It's fast. As in the picture
Very good quality
Perfect product, very good communication of store
Everything is fine! Thank you!
Go in size, liked, very much!
Lovely, exactly in size, delivery is fast.
Shoes very nice and well made
Top quality product and arrived very fast... parabens
Sneakers class, soft, comfortable size 46 corresponds to the length of the foot as specified size grid, approached perfectly on the leg. Inside the insole. Let's see how worn in the summer. Delivered to the five to the house. Thank you husband glad.
With the store did not communicate, sneakers are cool in size. Comfortable, as they will lead to the sea do not know yet have not tried, but very comfortable.
Had to wait longer to order than was planned. The shoes are very comfortable. In the sea did not check yet
Delivery is fast, 2 weeks to Chelyabinsk. Externally look quite decent, the size approached, ordered 41 to 41-42. Tightly sit, summer will show. The previous lost during swimming on the sap.
Exquisite and comfortable
Everything was packed well thank you very much to the store. I recommend to everyone a responsible seller
The size is accurate, the goods are satisfied
Sneakers! Let's see in the summer how long they will last!