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Free shipping worldwide
Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rummagestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://rummagestore.org
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
36 reviews
100% of buyers enjoyed this product!
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Consistent with the description, compatible size, recommend :)
Beautiful suitable size.
SUPER
Taken the two weeks rannshe also prizent very nice description completely sovpodaet comfortable and pleasant to the leg recommend all разьер sovpodaet
Excellent, recommend the store, product arrived really fast
Very good and perfectly fits
Came very quickly, thank you store, the quality is not clear. We shall then will understand.
Very suabes
Nice quality, Thank you
Good store. Delivers as promised.
Very nice
All perfectly. and fast
Very fast
good service and nice store
It's fast, comfortable size, comfortable light.
Good, along the length go exactly on the dimensional grid, on the leg with a high lift stretched with difficulty :)
I like everything very much
It's fast. As in the picture
Very good quality
Perfect product, very good communication of store
Everything is fine! Thank you!
Go in size, liked, very much!
Lovely, exactly in size, delivery is fast.
Shoes very nice and well made
Excellent quality
I came quickly. Comfortable, soft. The sole is soft rubber. They took in size 42 R a little more, but the leg does not fall out. Cool shoes at sea.
I love it, but too big, count a size below.
Top quality product and arrived very fast... parabens
Sneakers class, soft, comfortable size 46 corresponds to the length of the foot as specified size grid, approached perfectly on the leg. Inside the insole. Let's see how worn in the summer. Delivered to the five to the house. Thank you husband glad.
With the store did not communicate, sneakers are cool in size. Comfortable, as they will lead to the sea do not know yet have not tried, but very comfortable.
Had to wait longer to order than was planned. The shoes are very comfortable. In the sea did not check yet
Delivery is fast, 2 weeks to Chelyabinsk. Externally look quite decent, the size approached, ordered 41 to 41-42. Tightly sit, summer will show. The previous lost during swimming on the sap.
Exquisite and comfortable
Everything was packed well thank you very much to the store. I recommend to everyone a responsible seller
The size is accurate, the goods are satisfied
Sneakers! Let's see in the summer how long they will last!