Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Rummagestore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://rummagestore.org
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is perfect but on two occasions, being charged at 100% the battery was immediately consumed. Now it seems to work well. I hope it lasts.
Works fine. Flowers welcome
Top thing! Fast delivery, convenient operation and large reservoir for long use. We use it to our camper.
Very beautiful high quality item, hope will not fail to work
Before Moscow it very quickly, before the deadline in 3 days. Everything is fine, thank you very much! Seller recommend
Everything is fine, did not communicate with
This humidifier is seriously whisper quiet! It's so much easier to clean and maintain.
It is easy to clean and fill it once a day. Very happy with humidifier. Thank you for this product.
This is a wonderful product ,my daughter have a runny nose, And it helped.
Easy to use, great for desk or bedside. Has continuous and burst settings. Light option is nice night light. Nice looking. very low, gentle sound
My son gets frequent nose bleeds from it being dry in his room. I love that it's easy for my son to clean and refill and it really works! This would also make a great gift !
It's very powerful, quiet and easy to use. It's attractive and very compact,I'm delighted with this product.
It is totally silent, The light is also very soft and calming.
great quality recomended
I could not be more pleased with my purchase. It's adorable and it works well!
It's a nice humidifier, Daughter is thrilled with it!
I love this for my desk. It's super dry in our office and this help me a lot. Great value for your money. Love how easy it's to use
Love this- its beautiful and puts out alot of vapor. LEDs don't do much so if thats the feature you are looking at don't bother. But its fun and weird.
Bought it as a gift, fast shipping! Even though I did not get to use it, it was the gift that everyone wanted!
Pretty good for price and it's easy to change filters.
I use this in my office , and it is fine for that. It's cute and has been working well for month
It's so beautiful and works perfectly for me. Really simple to figure out and works right away no preparation needed!
This humidifier did the trick during sinus season! It's easy to fill, comes with multiple filters, and even turns off on its own after you run out of water or hit a certain amount of time
Ordered that would put next to the colors work, looks great
Very easy assembly and easy to use! It is not loud at all it is pretty faint and not distracting!
Bought this humidifier for my desk. This thing works VERY well!! I am completely satisfied with it.
I gave this to my daughter and she loves it. Cute design and she loves the light with it.
I use it for my plants. It does shut off on it's own which I like, but it'll still have water in it. I use distilled water in it for my plants.
Very easy to use and fits perfectly with my plants.
Works really well. Lots of mist comes out. Love the light it too. Good choice for a small room.
I have dry skin and a friend told me about this humidifier, purchased it and it is amazing.
All of it. Box was folded, but the goods are not damaged. Without power supply does not work for long. For those who don't understand how a button: Long press activates the backlight, and prompt pressing evaporation. Before you turn make sure that is filter (cover unscrew and flask, where should be filter, to pull over to get), after already put water and waiting for about 10 minutes, to filter with water. Only after that turn.
It's fantastic and I love it. It looks great! Super easy to use and looks sleek , modern, and stylish
One of the best products I've bought for better skin and sleep. I love how quiet this humidifier and the ability to set timer and levels.Highly recommended.
This unit is nice and compact yet humidifies a whole room. It was easy to assemble, with no small parts, and is easy to clean and to fill. Great value for the cost!
It's easy to use,and easy to clean, Love it
This unit is effective and very quite! I love that you don't have to use distilled water.
It's so cute! And works. Easy set up. It's been misting for a couple hours now in my living room but will be going to my office soon
Love this little humidifier. Very cute design. Runs forever on the low setting. Would definitely reccommend this product.
It's not only made of great quality material but it is also a very good looking product.You can turn off the lights at night. It's super quiet which makes it a perfect humidifier to have on while you are sleeping
Aesthetic,easy to use controls, dimming sleep function, simple enough to clean out.
Good air humidifier, steam so small do not know humidify it air in the room
The humidifier's good. Charging without a wire is very short, not loud, but hissing is present. Otherwise, everything is fine.
Very good humidifier, three functions of light and different functions of the humidifier, also have instruction in Russian language
Love this for my desk at work. I planted a few succulents in the plant area and it's so beautiful but functional too. Great for the price!
Nice!Puts out a good amount of mist. Takes tap water. Easy to set up. Will but more for my plants.
Love this little desk humidifier. The air in my office is very dry, and I was getting constant nosebleeds , it really helps me.
It fits on my computer desk pumping out a nice plume of moisture. I have only had it a few days but it is holding up
I love this easy to setup. a nice night light in it.
Silent operation, easy to use and works well